Did CRM Improve Your Enquiry-to-Sale Conversion?
Has anyone actually tracked the percentage of enquiries that become paying customers before and after adopting CRM? I’m especially interested in smaller businesses where even a few additional sales can matter. I found HelloGrowthCRM while looking into CRM for small business options. If your conversion rate went from something like 8% to 12%, how did you achieve it? Was it better follow-up, faster responses, or simply fewer leads being forgotten? Curious to hear what worked.