Do Hearing Aid Centres Need CRM to Manage Customer Enquiries?
I’m curious how smaller hearing aid centres manage people who enquire about different models, prices, trials, and follow-up visits. There can be quite a few conversations before someone actually makes a purchase. I came across HelloGrowthCRM while researching CRM software India and wondered if it could help organise those enquiries. Has anyone here used CRM software for this type of business? Did it help reduce the time spent chasing enquiries or improve the number of completed purchases?